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The Future of Al in Customer Care:What Surprises are Coming?

Stuart Beame 6/1/22 Stuart Beame 6/1/22

The Future of Al in Customer Care:What Surprises are Coming?

Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges

Stuart Beame 6/1/21 Stuart Beame 6/1/21

Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges

Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges (Video)

Unpredictability of Pandemic Puts New Pressures on Managing Peaks

Stuart Beame 5/3/21 Stuart Beame 5/3/21

Unpredictability of Pandemic Puts New Pressures on Managing Peaks

Unpredictability of Pandemic Puts New Pressures on Managing Peaks

Stuart Beame IQPC Call Center KPIs Interview

Stuart Beame 2/8/11 Stuart Beame 2/8/11

Stuart Beame IQPC Call Center KPIs Interview

Stuart Beame IQPC Call Center KPIs Interview