Stuart Beame IQPC Call Center KPIs Interview

VideoInterview

Feb 8

Written By Stuart Beame

How Stuart Beame transformed the college from “How may I direct your call?” to “I can help you with that!”

VideoInterviewCustomer ExperienceCXTrainingCall CenterBPOOutsourcingSalesKnowledge Management

Stuart Beame

Stuart Beame Rolls Out Knowledge Management System at Cable & Wireless

Self-Service and Social Media: the Future of the Customer Experience