Blog
Businesses are Hungry for Solutions that Address the Changes and Challenges caused by COVID and the Great Resignation.
Las Vegas, NV (Aug 8, 2022) – Stuart Beame, shares how better technology will help CX teams train BPO Call Center agents using AI technology
UAE-based BPO Cupola Partners with Avaya and Toolwire Spaces Learning to Roll Out Region’s First AI-Powered Enterprise Learning Platform to Meet Customer Demands
Dubai, United Arab Emirates (July 25, 2022) – Stuart Beame, shares how UAE-based BPO Cupola partners with Avaya and Toolwire Spaces Learning LXP on cutting-edge AI-powered GIG training and communication solution.
How Do Employees Find the Right Answer? Help Them with Knowledge Management
Join me and USU Solutions Jeffrey DeVries at CCW on December 15th, at 10:30 to learn How Knowledge Management Help's Employees Find the Right Answers!!!
Stuart Beame Appointed to The University of South Florida Muma College of Business Customer Experience Certificate Program Steering Committee
MELBOURNE, Fla. (December 7, 2021) – Stuart Beame, Spirit Airlines Senior Manager CX Omni Channel Training & Knowledge Management, was recently appointed to the University of South Florida Muma College of Business Customer Experience Certificate Program Steering Committee.
Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges
Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges (Video)
Unpredictability of Pandemic Puts New Pressures on Managing Peaks
Unpredictability of Pandemic Puts New Pressures on Managing Peaks
Self-Service and Social Media: the Future of the Customer Experience
Self-Service and Social Media: the Future of the Customer Experience
IQPC recognizes CPCC’s Stuart Beame at 2010 Call Center Excellence Awards
The International Quality & Productivity Center (IQPC) recognized Stuart Beame, director of student information services – enrollment & student services with Central Piedmont Community College (CPCC), at its annual Call Center Week event in Las Vegas on June 16.