Blog
Businesses are Hungry for Solutions that Address the Changes and Challenges caused by COVID and the Great Resignation.
Las Vegas, NV (Aug 8, 2022) – Stuart Beame, shares how better technology will help CX teams train BPO Call Center agents using AI technology
UAE-based BPO Cupola Partners with Avaya and Toolwire Spaces Learning to Roll Out Region’s First AI-Powered Enterprise Learning Platform to Meet Customer Demands
Dubai, United Arab Emirates (July 25, 2022) – Stuart Beame, shares how UAE-based BPO Cupola partners with Avaya and Toolwire Spaces Learning LXP on cutting-edge AI-powered GIG training and communication solution.
Stuart Beame Appointed to The University of South Florida Muma College of Business Customer Experience Certificate Program Steering Committee
MELBOURNE, Fla. (December 7, 2021) – Stuart Beame, Spirit Airlines Senior Manager CX Omni Channel Training & Knowledge Management, was recently appointed to the University of South Florida Muma College of Business Customer Experience Certificate Program Steering Committee.
Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges
Nearshore Forum: How Aviation CX Teams Met Pandemic Challenges (Video)
Unpredictability of Pandemic Puts New Pressures on Managing Peaks
Unpredictability of Pandemic Puts New Pressures on Managing Peaks
Self-Service and Social Media: the Future of the Customer Experience
Self-Service and Social Media: the Future of the Customer Experience
IQPC recognizes CPCC’s Stuart Beame at 2010 Call Center Excellence Awards
The International Quality & Productivity Center (IQPC) recognized Stuart Beame, director of student information services – enrollment & student services with Central Piedmont Community College (CPCC), at its annual Call Center Week event in Las Vegas on June 16.